Month: June 2022

EP28 Generating Enquiries – Interview with Adam Smith

In this episode, Mike is joined by Adam Smith – Co-Founder and Director of Sales at EnquiryBot; an advanced, automated chatbot and sales management system which increases website enquiries by at least 240% and returns an annual ROI in around 4 weeks. Adam discusses his background in golf and hospitality, and how his experiences helped …

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how to retain unhappy dental staff

Do your dental nurses keep leaving? Here’s how to retain your best staff

As we make our way out of the Covid-19 pandemic, it doesn’t look like the dental staff shortage is going anywhere. The 2022 Dentistry Census estimates that 39% of dental nurses are looking to quit their jobs over the next two years alone! The culprits of this mass exodus? Most likely a mix of challenging …

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EP27 Building Businesses – Interview with Dr Brett Wells

In this episode, Mike is joined by Dr Brett Wells – Owner of Wells Family Dental Group and Founder of DentalHQ; an online platform helping group practices and DSOs create and manage their own dental membership plans. Brett introduces himself as a dentist by trade and entrepreneur by passion, and it’s easy to see why. …

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EP26 Hungry for Success – Interview with Dr Hussein Shaffie

 In this episode, Mike is joined by Dr Hussein Shaffie – Principal Dentist of Bexleyheath Dental Practice and The Sandford Implant and Cosmetic Centre. Hussein is passionate about cooking and has a YouTube channel called The Hungry Dentist. Dr Shaffie was born and raised in Iran, and was exposed to business from a young …

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