Take a Look Behind The Curtain Of Our Award Winning Agency
Friendly
Service
Fantastic
Support
Happy
Clients
what gets us out of bed in the morning?
We’re not like every other marketing agency. We don’t see our clients as clients. We are partners.
In it together to make sure your practice succeeds and you reach your goals. It’s a two-way thing. We need your help as much as you need ours. Many of our clients are now good friends. They trust us like family members. We’re honest and open with them. We’re an open book. Good luck finding a marketing agency as transparent as us!
On top of being great at what we do and how we look after our clients, we actively engage with the dental community on both sides of the Atlantic. Our Founders, Mike & Sheila, started and Chair the Dental Business Alliance in the UK and Dental Business Association of Canada, respectively. Both organisations help dental professionals tackle business, finance, and marketing with confidence.
You can listen to Mike on the Growing A Dental Practice podcast where he’s joined by his co-hosts, Dr Lewis Butler and Dr Sahil Thakkar. The podcast documents Lewis & Sahil’s journeys as new principal dentists. Each episode is packed full of knowledge and wisdom for new and aspiring practice owners.
The Dynamic Duo Behind The operation
Sheila Heard
Focusing on educating her clients on best marketing practices in the digital age, Sheila has created a company that understands the needs of each client and guides them in achieving their goals.
Mike Hennan
Mike loves dentistry as much as you can without being a dental professional. He loves helping dental practices devise the best marketing strategy to help them attract their ideal patients and grow their business.
Relationships are a 2-way street
We’ll be a good fit for to work together if:
- You’re 100% committed to your project and getting results
- You see your project as an investment in your practices’ growth and not just a necessary expense
- You understand we have a process and tools for taking a project through the stages and are willing to follow it (we’ve been doing this for a long time and it works!).
- You're willing to utilize our tools during the life of your project, which are essential in ensuring everything runs smoothly and successfully.
- You're not afraid of technology and are open to learning a new trick or too that can help streamline your business
- You’re open to suggestions, are coachable, and trust us to be the experts you hired us to be.
- You have specific goals & problems or can invest the time needed to define them
- You communicate clearly, will provide detailed feedback, and can respond to requests in a timely manner.
- You’re respectful to others, have a good sense of humor, and can pivot easily if changes need to be made.
We’re not the right agency for your project if:
- You’re a startup, a one person show, or are betting the last few bucks in your bank account on a redesign thinking that’s all you’ll need to get the phone ringing.
- You’re looking for quotes for your boss, board, or a committee who won't be involved in initial discussions before the proposal or project decisions after kickoff.
- You’re using an RFP to collect quotes, or lack the time and/or budget to perform proper discovery.
- You already have a proposal in hand and are just shopping around for the lowest bidder.
- You’re afraid to disclose your budget for fear we might use it all. (Why wouldn’t you want to use your budget to its fullest potential and knock your project out of the park?)
- You believe you already have all the answers, aren’t open to discussing goals or strategy, and are just looking for someone to push pixels around the screen.
- You have a website on Squarespace, Wix, GoDaddy Web builder or another DIY platform.
- You’re looking for “good, cheap, and fast”. We’re not a fast food restaurant.
Ready to Partner up?
Some Hardware To Back Up Our Skills
