Mike Hennan

EP40 The Disneyland of Dentistry – Interview with Dr Tim Richardson

In this episode, Mike talks with Dr Tim Richardson, Founder & Owner of Acorn Dentistry for Kids. Acorn Dentistry for Kids is a group of 6 pediatric dental practices located in the State of Oregon. Tim grew up in Vancouver, Washington, which is a suburb of Portland, Oregon. Many of his family members are Optometrists, …

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EP39 Collecting Patient Reviews – Interview with Philip Molden

In this episode, Mike chats with Philip Molden – Co-Founder and Operations Director of Working Feedback. Working Feedback helps dental practices automatically collect patient feedback and Google reviews. Phil kicks off the podcast by explaining how Working Feedback started life as a business directory on a CD-ROM, before becoming the cloud-based review software it is …

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EP38 Systemizing Your Practice – Interview with Glenda Acevedo

In this episode, Mike chats with Glenda Acevedo – Founder of Bridging Business Solutions. As a consultant and SYSTEMologist™, Glenda helps dental practices harness the power of processes and systems. Glenda explains what systems and processes are, and how they relate to the four stages of a business. She talks about the various challenges facing …

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EP37 Dental Stock Photos – Interview with Dr Roslyn Franklin

In this episode, Mike chats with Dr Roslyn Franklin – Founder and Managing Director of Dental Stock Photos. Dental Stock Photos gives dental practices access to thousands of technically correct dental stock photos that have all been photographed under the direction of dentists. Roslyn walks us through her journey to becoming a dentist, discusses why …

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Why dental practice culture matters and how to make it better

The Balance Careers define company culture as “the shared values, attributes, and characteristics of an organization” and believe it or not; culture is a pivotal factor in the success of your dental practice. The thing is, many dental practice owners have a hard time understanding and developing their company culture. This typically happens because you …

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EP36 Patient Education – Interview with Simon Raybould

In this episode, Mike chats with Simon Raybould – Director of Sales at Thalamus. Thalamus describes itself as the ultimate dental patient education solution. Simon kicks-off the episode by explaining how Thalamus was born from a previous dental venture; Bitebank. Bitebank was and remains a full-service marketing agency for dental practices. Simon and his Co-Founders …

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EP35 Running A Dental Practice – Interview with Dr Karl Walker-Finch

In this episode, Mike catches up with Dr Karl Walker-Finch – Principal Dentist at Smiles in Tandem, a private dental practice near Huddersfield, UK. Karl appeared on the podcast earlier in the year to share his experience of buying his first dental practice. At the time, the sale hadn’t gone through, so we couldn’t talk …

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EP34 Building Relationships – Interview with Sarah Ruberg

In this episode, Mike chats with Sarah Ruberg – CEO of Our Thrive Tribe – a social media management agency that believes relationships are everything! Sarah explains what social media is and why it’s important for businesses in general. She then discusses the three main reasons social media is specifically important for dental practices. Later …

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EP33 Nutritional Testing – Interview with Deborah Hatanaka

In this episode, Mike speaks with Deborah Hatanaka – Founder of eye4wellness, a nutritional screening program that improves patient outcomes and boosts revenue for practices. Deborah explains the connection between nutrition and oral health, and how a simple, non-invasive test could improve patient-doctor relations, and increase a practice’s bottom line. Deborah also shares her number …

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