In this episode, Mike chats with Glenda Acevedo – Founder of Bridging Business Solutions. As a consultant and SYSTEMologist™, Glenda helps dental practices harness the power of processes and systems.
Glenda explains what systems and processes are, and how they relate to the four stages of a business. She talks about the various challenges facing dental teams, and how processes and systems can help.
Glenda discusses the seven myths about processes and systems, and how a dental practice can get started with creating their own.
She also shares her number one piece of advice for anyone thinking about buying or starting their own dental practice.
If you have any questions regarding processes and systems, then reach out to Glenda Acevedo at Bridging Business Solutions.
Visit the Growing A Dental Practice podcast page for more details and links to streaming platforms > patientboost.dental/podcast
This episode is brought to you by PatientBoost – The Business & Marketing Growth Consultancy for Dental Practices.
Last year, we phoned over 100 dental practices to understand how receptionists handle patient calls, and we were SHOCKED by the results.
Based on what we learnt, we put together the Dental Receptionist Greeting Script to help receptionists make the best first impression and increase the likelihood of turning a complete stranger into a patient.