In this episode, Mike chats with Philip Molden – Co-Founder and Operations Director of Working Feedback. Working Feedback helps dental practices automatically collect patient feedback and Google reviews.
Phil kicks off the podcast by explaining how Working Feedback started life as a business directory on a CD-ROM, before becoming the cloud-based review software it is today.
He then explains why reviews – particularly Google Reviews – are so important for dental practices, and why collecting feedback and reviews from patients can sometimes be a challenge for dental teams.
Phil provides practical tips on how dental practices can gain more reviews, and outlines how Working Feedback makes it even easier, before talking through all the ways a practice can use reviews to attract new patients.
Philip also shares his number one piece of advice for anyone thinking about buying or starting their own dental practice.
If you have any questions regarding patient reviews, then reach out to Philip Molden at Working Feedback.
Email: philip@workingfeedback.co
Website: workingfeedback.co.uk
LinkedIn: https://www.linkedin.com/in/philipmolden/
Visit the Growing A Dental Practice podcast page for more details and links to streaming platforms > patientboost.dental/podcast
This episode is brought to you by PatientBoost – The Business & Marketing Growth Consultancy for Dental Practices.
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