In this episode, Mike talks with Kunal Thakker, Founder & CEO of Tooth Club Dental Group. Tooth Club is a growing chain of ultra-modern, membership-based dental practices. Tooth Club consists of 10 practices with more planned to open over the next 12 months.
Highlights from this episode include:
✅ How a non-dentist came to own a dental practice
✅ How a background in finance helped Kunal grow a group
✅ Why squats/startups are better than buying established practices
✅ Why the patient experience is so important
✅ Why staff training makes the difference between an average practice and a great one
✅ What’s next for Tooth Club
At the end of the episode, Kunal shares his number one piece of advice for anyone thinking about buying or starting their own dental practice.
If you have any questions for Kunal, then get in touch:
- Email: Kunal@toothclub.co.uk
- Website: http://www.toothclub.co.uk
- LinkedIn: https://www.linkedin.com/in/toothclub/
Visit the Growing A Dental Practice podcast page for more details and links to streaming platforms > patientboost.dental/podcast
This episode is brought to you by PatientBoost – The Business & Marketing Growth Consultancy for Dental Practices.
Last year, we phoned over 100 dental practices to understand how receptionists handle patient calls, and we were SHOCKED by the results.
Based on what we learnt, we put together the Dental Receptionist Greeting Script to help receptionists make the best first impression and increase the likelihood of turning a complete stranger into a patient.