Month: September 2022

EP40 The Disneyland of Dentistry – Interview with Dr Tim Richardson

In this episode, Mike talks with Dr Tim Richardson, Founder & Owner of Acorn Dentistry for Kids. Acorn Dentistry for Kids is a group of 6 pediatric dental practices located in the State of Oregon. Tim grew up in Vancouver, Washington, which is a suburb of Portland, Oregon. Many of his family members are Optometrists, …

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EP39 Collecting Patient Reviews – Interview with Philip Molden

In this episode, Mike chats with Philip Molden – Co-Founder and Operations Director of Working Feedback. Working Feedback helps dental practices automatically collect patient feedback and Google reviews. Phil kicks off the podcast by explaining how Working Feedback started life as a business directory on a CD-ROM, before becoming the cloud-based review software it is …

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EP38 Systemizing Your Practice – Interview with Glenda Acevedo

In this episode, Mike chats with Glenda Acevedo – Founder of Bridging Business Solutions. As a consultant and SYSTEMologist™, Glenda helps dental practices harness the power of processes and systems. Glenda explains what systems and processes are, and how they relate to the four stages of a business. She talks about the various challenges facing …

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Get your dental practice to page 1 of Google: Our guide to SEO for dentists

While dental SEO isn’t something they teach you in dental school, it’s a marketing technique every dental practice owner should have a good understanding of. Still, SEO or search engine optimization can be confusing for dental practices that haven’t tried it before and even more so if you have tried it but didn’t see any …

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EP37 Dental Stock Photos – Interview with Dr Roslyn Franklin

In this episode, Mike chats with Dr Roslyn Franklin – Founder and Managing Director of Dental Stock Photos. Dental Stock Photos gives dental practices access to thousands of technically correct dental stock photos that have all been photographed under the direction of dentists. Roslyn walks us through her journey to becoming a dentist, discusses why …

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Why dental practice culture matters and how to make it better

The Balance Careers define company culture as “the shared values, attributes, and characteristics of an organization” and believe it or not; culture is a pivotal factor in the success of your dental practice. The thing is, many dental practice owners have a hard time understanding and developing their company culture. This typically happens because you …

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EP36 Patient Education – Interview with Simon Raybould

In this episode, Mike chats with Simon Raybould – Director of Sales at Thalamus. Thalamus describes itself as the ultimate dental patient education solution. Simon kicks-off the episode by explaining how Thalamus was born from a previous dental venture; Bitebank. Bitebank was and remains a full-service marketing agency for dental practices. Simon and his Co-Founders …

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